Why is my water bill so high? (Hidden leak credit)

In Athens-Clarke County, you can request a bill credit for a hidden leak if you meet the utility's eligibility and deadline rules.

60days to ask for the adjustmentRequests must be submitted within 60 days of completing the repair.

Athens-Clarke County Water Business Office deadlines, checked Oct 28, 2026.

From the repair to the answer

Athens-Clarke County Water Business Office deadlines, checked Oct 28, 2026.

Leak credit rules

Utility	Athens-Clarke County Water Business Office
Deadline	Requests must be submitted within 60 days of completing the repair.
Credit amount	Adjustments are determined individually based on account history, leak duration and extent, and the affected billing periods to reduce the amount owed.
Required proof	Applicants must provide repair documentation, such as photos, invoices, receipts, or a statement from a plumber.
While pending	Pay the current balance on time to receive credits for any penalties incurred during the review process.

Consult the water meter before and after a two-hour period of not using water. If the meter changes, there is probably a leak.

Each fact is checked automatically against its source, on the date shown. How we build these pages

We left out who qualifies and how to submit under “Leak credit rules”: the source doesn't state it clearly enough. Ask the office or utility named on this page.